Best crm for plumbers.
Plumbers live or die by dispatch speed. Every minute a technician sits idle costs you money. Your CRM must route jobs instantly, sync with techs' phones in real time, and let you see who's available before the customer hangs up. Everything else—invoicing, follow-ups, customer history—matters only if the core dispatch engine doesn't fail.
The vendors here range from lean solo-operator tools to enterprise suites. Pick based on your team size and how much customization you're willing to pay for. If you're under five techs, speed and simplicity beat features. If you're scaling past twenty, you need integration depth and reporting that doesn't require workarounds.
Fit guide: - ServiceTitan: Established multi-location shops ready to pay for scale - Jobber: Solo and two-person crews who need speed without bloat - Housecall Pro: Small teams wanting mobile-first dispatch - Workiz: Budget-conscious shops that won't outgrow it in two years - Service Fusion: Larger operations needing heavy CRM customization
| Feature | ServiceTitanStarter | JobberCore | Housecall ProBasic | WorkizLite | Service FusionStarter |
|---|---|---|---|---|---|
| Starting price | Custom | $49 | $79 | $65 | $165 |
| Billing model | custom | monthly | monthly | per user monthly | monthly |
| Seat basis | Per technician, custom | 1 user | 1 user | Per user / month | Unlimited users (flat rate) |
| Free trial | — | 14 days | 14 days | 14 days | 14 days |
| Plan tiers | 3 | 3 | 3 | 3 | 3 |
| Headquarters | Glendale, CA | Edmonton, Alberta | Denver, CO | Tel Aviv, Israel / San Diego, CA | Irving, TX |
| Founded | 2007 | 2011 | 2013 | 2015 | 2014 |
| Company size | 2,000+ | 500-1,000 | 500-1,000 | 100-500 | 100-500 |
ServiceTitan
Glendale, CA · est. 2007
Enterprise-grade field service software for residential trades. Strong in HVAC, plumbing, electrical. Sales-led pricing.
Jobber
Edmonton, Alberta · est. 2011
Self-serve field service software favored by small-to-mid trades. Strong onboarding, transparent pricing.
Housecall Pro
Denver, CO · est. 2013
Field service operating system with strong consumer-app polish. Popular with HVAC, plumbing, cleaning.
Workiz
Tel Aviv, Israel / San Diego, CA · est. 2015
Field service software with strong call-tracking and lead-source attribution. Growing in HVAC and locksmith verticals.
Service Fusion
Irving, TX · est. 2014
Flat-rate field service software (no per-user pricing). Targets cost-sensitive growing trades businesses.
Cross-references
Where else to look.
Same tools, other trades
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Bottom line
Bottom Line
ServiceTitan is the default for plumbers scaling beyond 10 technicians—it handles complex routing, invoicing, and integrations that grow with your business. Choose Jobber if you're a solo operator or two-person crew and need simplicity over features. Pick Housecall Pro if you want mobile-first scheduling without the learning curve. Go with Workiz if you're in a market where customer communication (SMS, portal) matters more than backend automation. Start your free trial with ServiceTitan to see if the feature depth justifies the investment for your operation.