Best crm for hvac contractors.
HVAC jobs live or die on scheduling efficiency and first-call fix rates. Your CRM must handle complex dispatch logic, seasonal demand spikes, and real-time technician routing—or you're leaving money on the table every single day.
Most HVAC shops run thin margins. You need software that pays for itself through faster job completion and fewer callbacks, not one that looks pretty in a demo. The gap between a mediocre CRM and a strong one can easily cost you $500–$1,000 per technician per month in wasted time.
Vendor fit: - ServiceTitan: largest shops with multiple crews and custom workflows - Jobber: lean 1–3 person teams prioritizing simplicity - Housecall Pro: growing shops needing solid dispatch without enterprise complexity - Workiz: tech-forward teams comfortable with automation setup - Service Fusion: established shops wanting depth in invoicing and reporting
| Feature | ServiceTitanStarter | JobberCore | Housecall ProBasic | WorkizLite | Service FusionStarter |
|---|---|---|---|---|---|
| Starting price | Custom | $49 | $79 | $65 | $165 |
| Billing model | custom | monthly | monthly | per user monthly | monthly |
| Seat basis | Per technician, custom | 1 user | 1 user | Per user / month | Unlimited users (flat rate) |
| Free trial | — | 14 days | 14 days | 14 days | 14 days |
| Plan tiers | 3 | 3 | 3 | 3 | 3 |
| Headquarters | Glendale, CA | Edmonton, Alberta | Denver, CO | Tel Aviv, Israel / San Diego, CA | Irving, TX |
| Founded | 2007 | 2011 | 2013 | 2015 | 2014 |
| Company size | 2,000+ | 500-1,000 | 500-1,000 | 100-500 | 100-500 |
ServiceTitan
Glendale, CA · est. 2007
Enterprise-grade field service software for residential trades. Strong in HVAC, plumbing, electrical. Sales-led pricing.
Jobber
Edmonton, Alberta · est. 2011
Self-serve field service software favored by small-to-mid trades. Strong onboarding, transparent pricing.
Housecall Pro
Denver, CO · est. 2013
Field service operating system with strong consumer-app polish. Popular with HVAC, plumbing, cleaning.
Workiz
Tel Aviv, Israel / San Diego, CA · est. 2015
Field service software with strong call-tracking and lead-source attribution. Growing in HVAC and locksmith verticals.
Service Fusion
Irving, TX · est. 2014
Flat-rate field service software (no per-user pricing). Targets cost-sensitive growing trades businesses.
Cross-references
Where else to look.
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Bottom line
Bottom Line
ServiceTitan is the default for most HVAC contractors—it handles dispatching, invoicing, and customer history without friction. Choose Jobber if you're a solo operator or two-person crew and need simplicity over features. Pick Housecall Pro if your team relies heavily on mobile scheduling and photo documentation. Go with Workiz if you want strong marketing automation built in. Service Fusion wins only if you need advanced reporting and have a larger team to justify the cost. Start with a free trial of ServiceTitan or Jobber based on your crew size.