Head-to-head
Service Fusion vs ServiceTitan.
Your crew's time in the truck is money. Every minute spent on paperwork, dispatch delays, or hunting down job details costs you. Field service software either compresses that wasted time or it doesn't—and the difference shows up directly in your margins.
The real split isn't features. It's how fast your team actually adopts the tool. Clunky software sits unused. Intuitive software gets used immediately, which means real scheduling wins, fewer missed appointments, and faster invoicing.
Service Fusion works best for smaller crews (under 20 techs) who want a straightforward, affordable entry point. ServiceTitan is built for growth-focused shops scaling to multi-location operations and willing to invest in complexity for power.
Side by side.
| Feature | Service Fusion | ServiceTitan |
|---|---|---|
| Starting price | $165 | Custom |
| Billing model | monthly | custom |
| Seat basis | Unlimited users (flat rate) | Per technician, custom |
| Free trial | 14 days | — |
| Plan tiers | 3 | 3 |
| Headquarters | Irving, TX | Glendale, CA |
| Founded | 2014 | 2007 |
| Company size | 100-500 | 2,000+ |
Plan-by-plan.
Service Fusion
Irving, TX · est. 2014
Flat-rate field service software (no per-user pricing). Targets cost-sensitive growing trades businesses.
ServiceTitan
Glendale, CA · est. 2007
Enterprise-grade field service software for residential trades. Strong in HVAC, plumbing, electrical. Sales-led pricing.
Cross-references
Where else to look.
Bottom line
Bottom Line
ServiceTitan is your default choice—it's the industry standard for trades businesses scaling beyond 10 technicians, with the most robust scheduling, dispatching, and financial integration. Choose Service Fusion instead if you're a solo operator or small team under five techs who need simplicity and lower costs without sacrificing core features. Start with a free trial of ServiceTitan to see why most established HVAC, plumbing, and electrical companies standardize on it.